Q: Are you trading company or manufacturer?
A: We are DELONG original factory.
Q: Can I have samples to test? And what is lead time for sample order?
A: Yes,we can supply samples,the leadtime for samples is 3-5 days.and buyer pay for sample cost and shipping cost.
Q: Do you provide after-sales serive?
A: Yes,the warranty is 12 months, if any quality problems on our side in this period, we can send new one as replacement.
Q: Do you accept OEM/ODM?
A: Yes,it is avaliable.
Q:Are you battery real capacity?
A: All of our battery cells with Grade A,100% new and real capacity.
Q: What kind of certificates do you have?
A: We can provide CE,ROHS,FCC,IEC62133,MSDS,UN38.3 if your order quantity is big.
Q:Do you have MOQ ?
A:No limited. Small order also welcome.More quantity has better price, we will check the best price for you.
Q: What is your term of payment?
A: We adopt T/T,Paypal,Alibaba payment way and so on.