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FAQ

  • What is your term of payment?

    We adopt T/T,Paypal,Alibaba payment way and so on.
  • Do you have MOQ ?

    No limited. Small order also welcome.More quantity has better price, we will check the best price for you.
  • What kind of certificates do you have?

    We can provide CE,ROHS,FCC,IEC62133,MSDS,UN38.3 if your order quantity is big.
  • Are you battery real capacity?

    All of our battery cells with Grade A,100% new and real capacity.
  • Do you accept OEM/ODM?

    Yes,it is avaliable.
  • Do you provide after-sales serive?

    Yes,the warranty is 12 months, if any quality problems on our side in this period, we can send new one as replacement.
  • Can I have samples to test? And what is lead time for sample order?

    Yes,we can supply samples,the leadtime for samples is 3-5 days.and buyer pay for sample cost and shipping cost.
  • Are you trading company or manufacturer?

    We are DELONG original factory.

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Shenzhen Delong Energy Technology Co.,Ltd is one of leading lithium ion battery manufacturer in China 

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   9098,Dongbian Business Building,Minzhi Road 369, Longhua District, Shenzhen,P.R.C.

   Tel : +86 755 21012989
   Phone:+86 13538138168
   Email: info@delongbattery.com​​​​​​​

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